Career Skills Library ( Communication Skills)




Communication is a vital part of our daily rou-tines. We sit in school and listen to teachers. We 
read books and magazines. We talk to friends, watch 
television, and communicate over the Internet. 


The workplace is no different. Experts tell us that 70–80 percent of our working time is spent in some kind of communication. 

We’re reading and writing 
memos, sending and responding to emails, listening to our coworkers, or having one-to-one conversa-
tions with our supervisors. 
Communication involves at least two people: the sender and the receiver. In this book, we’ll look at 
four types of communication between senders and 
receivers: writing, speaking, listening, and conduct-
ing meetings. Each one is important to your success 
in the workplace.


For example, a poorly written cover letter can pre-vent you from being hired for a job. On the other 
hand, the ability to write effectively and make clear 
presentations can make the difference between your 
being promoted or being left behind. 


The Link 


Click here to download

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